Return Policy
Return Policy
At Kothari the Label, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Returns
- You have 14 days from the date you received your order to request a return.
- Items must be unused, unworn, and in the same condition that you received them.
- All returns must include the original packaging and tags.
- Items that are custom-made, personalized, or final sale cannot be returned.
Refunds
- Once we receive and inspect your returned item, we will notify you via email.
- If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5-10 business days.
- Shipping costs are non-refundable. The cost of return shipping will be deducted from your refund if applicable.
Exchanges
- We do not offer direct exchanges. If you wish to exchange an item, we recommend returning the original purchase for a refund and placing a new order.
Return Shipping
- To initiate a return, please contact our support team at returns@kotharithelabel.com.
- Customers are responsible for the cost of return shipping unless the item received was incorrect or damaged.
Non-Returnable Items
- Custom-made pieces, gift cards, and items marked as final sale are not eligible for return or exchange.
Contact Us If you have any questions regarding your order or our return policy, please email us at returns@kotharithelabel.com